Gaming should always be a source of enjoyment — not stress. At 399bwt, we believe responsible play is the best play. Stay in control and enjoy the experience.
Responsible gaming means enjoying gaming in a way where you stay in control — of your time, your money, and your emotions. At 399bwt, we always say: Gaming is for entertainment — never a way to solve problems.
Many people assume that playing more means winning more — but that's not how it works. Gaming is entertainment, not a source of income. Our goal is for you to walk away from every session feeling good.
399bwt offers a range of responsible gaming tools — from deposit limits to self-exclusion. This page covers everything you need to know.
Keep in Mind: Responsible gaming isn't a sign of weakness — it's what smart players do.
Only individuals aged 18 or older are eligible to open an account on 399bwt.
You can set your own deposit and wager limits at any time.
Set time limits for your gaming sessions and take regular breaks.
Our 24/7 team and specialist support are available whenever you need help.
Using these tools, you can keep your own gaming experience safe on your own terms.
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, you will need to wait 24 hours.
Set a limit on how much you can wager within a given period. You'll never go beyond your budget.
Set a maximum session length before you start playing. Once that time is up, 399bwt will automatically notify you and end the session.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, no gameplay or deposits will be possible.
If you need a longer break, you can apply for a permanent self-exclusion lasting from 6 months to 5 years. Your account will be fully inactive during this period.
Set the maximum amount you're willing to lose in a given period. Once that limit is reached, 399bwt will automatically stop your gaming.
Ask yourself the questions below. If you answer "yes" to any of them, it may be time to seek help.
Are you spending more than your set budget and regretting it afterward?
Are you hiding your gaming activity from family or friends?
Are you placing more bets trying to win back money you've lost?
Do you feel restless, irritable, or anxious when you're not gaming?
Are you prioritizing gaming over your daily responsibilities or relationships?
Are you borrowing money or going into debt to fund your gaming?
If you answered "Yes" to two or more questions, please reach out to our support team. Seeking help is a sign of strength.
Staying alert early means you can address issues before they get out of hand.
Playing beyond your intended time and unable to stop.
Neglecting work, studies, or family responsibilities to play.
You are turning to gaming to cope with stress, sadness, or loneliness.
Feeling extremely excited when you win, but deeply frustrated or angry when you lose.
Prioritizing gaming over eating, sleeping, or taking care of your health.
Your gaming is causing strain in your relationships with loved ones.
If you notice any of these signs, contact 399bwt's responsible gaming support right away: [email protected]
Configure your Responsible Gaming settings in just a few simple steps.
First, log in to your 399bwt account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option in your profile settings and open it.
Select the tool you need — deposit limit, session limit, cooling off, or self-exclusion.
Enter the amount or time limit and confirm. Changes take effect immediately.
Once your settings are saved, you will receive a confirmation by SMS or email.
If you can't find a tool or need help, reach out via 24/7 live chat or email.
Set the maximum amount you can deposit on a daily, weekly, or monthly basis.
Decreasing your limit takes effect immediately. Increasing it requires a 48-hour waiting period — this helps protect you from overspending in the heat of the moment.
Set a time limit for continuous play. When the time is up, a warning will appear.
You can then choose to stop or keep playing — but that decision should be a conscious one, not automatic.
You can request a temporary break ranging from 1 day to 6 weeks.
During this period, you can still log in but will not be able to play any games or make deposits. Your account will be automatically restored once the break ends.
Apply for complete self-exclusion for 6 months, 1 year, 2 years, or 5 years.
During this period, your account will be fully suspended and any attempt to open a new account will be blocked. This cannot be cancelled before the period ends.
Decide in advance the maximum amount in BDT you're willing to lose within a set period.
Once you reach your limit, no further bets can be placed for the remainder of that period. Your limit resets automatically when the next period begins.
A reminder will appear on screen at set intervals showing how long you've been playing and how much you've won or lost.
This information helps you make informed decisions and reduces the tendency to play for longer than intended without realizing it.
Small changes can make your gaming experience much more enjoyable and safer.
Decide how much you're willing to spend before you start. Once you've lost that amount, stop — don't chase losses hoping for a win.
Take at least a 10-minute break every hour. Stand up, drink some water, take a short walk — keep your mind clear.
If gaming causes stress rather than enjoyment, that's a signal to stop. Gaming should always be about fun.
Spending quality time with family and friends alongside gaming helps you maintain a healthy balance in life.
Good Habits: Set a timer before you start playing.
Remember: Chasing losses with bigger bets only leads to greater harm.
Tip: Play in good spirits, not under stress. If you feel tired or frustrated, take a break.
Join 399bwt and enjoy all the benefits of responsible gaming. Use our protection tools and play with complete peace of mind.